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About Us

licensed restoration specialists

Proudly Local

Helping IL and WI Families Recover From Damage

Locally owned and family-operated, 5 Star Restoration Specialist, Inc. has proudly served homes and businesses across Northern Illinois and Southern Wisconsin for over 15 years, delivering trusted solutions through a team of experienced licensed restoration specialists.

With a focus on honest work, fast service, and expert care, we help you take the next step forward—restoring what’s damaged and making things right again.

Certifications

IICRC certified badge
licensed restoration specialists
licensed restoration specialists
5 Star Rating on Google

Built on Experience

Bringing Homes and Businesses Back to Life

When water, fire, mold, or storm damage strikes, it impacts more than just your property—it disrupts your peace of mind. That’s why our team of licensed restoration specialists is committed to fast, reliable service backed by genuine care. Built on strong family values and over 15 years of hands-on experience, we’ve helped hundreds of property owners recover, rebuild, and move forward with confidence.

Our team doesn’t just show up—we take the time to assess, explain, and carry out a plan that works. No scare tactics, no runaround. We focus on restoring not just your space but your sense of stability. With 24/7 availability, personal service, and the latest restoration techniques, we’ve earned our reputation one job at a time. Whether it’s your home or your business, you’ll know you’re in good hands from the first phone call.

licensed restoration specialists

Here, When It Matters

Service That Puts You First

We know how stressful restoration can be—and we’re here to make it easier. From the first call to the final walk-through, we stay focused on what matters most: you.

  • Always Available: 24/7 response for emergencies, day or night.
  • Clear Communication: You’ll always know what’s happening and what comes next.
  • Fast Follow-Up: Calls and emails are returned promptly, every time.
  • Respectful Crews: Our team treats your home like it’s our own.
  • Straightforward Service: No pressure, no confusion—just honest, reliable work.

With 5 Star Restoration, you’ll always know what to expect. Our team of licensed restoration specialists provides clear communication, genuine care, and dedicated support every step of the way—so you’re never left in the dark.

Collage of before and after damage restoration
licensed restoration specialists

Full Property Recovery

Restoration and Rebuild Services for Homes and Businesses

We manage every stage of the restoration process—from the first emergency call to the final reconstruction. Whether you’re dealing with a burst pipe, mold infestation, fire damage, or storm cleanup, our licensed restoration specialists respond quickly and work with precision to protect and restore your property. We’re more than just cleanup crews—we’re skilled problem-solvers who understand the full scope of damage and how to fix it the right way.

We use the latest tools, safe methods, and clear communication to get the job done without cutting corners. Our services include water extraction, mold remediation, fire and smoke cleanup, biohazard and sewage removal, structural drying, leak detection, and full rebuilding. Residential or commercial, we provide high-quality service you can feel confident in—always treating your home or business with the respect it deserves.

Rooted in Community

Proudly Serving IL and WI Neighborhoods

We’re more than a restoration company—we’re your neighbors. Our team lives and works in the same towns we serve, from Waukegan and Gurnee to Highland Park and Kenosha.

Every neighborhood presents unique challenges, whether it’s frequent flooding near the lakeshore or aging plumbing in older homes. Our local expertise allows our licensed restoration specialists to respond faster, work more efficiently, and provide the kind of personalized service that comes from truly caring about the communities we serve.

Frequently Asked Questions

When disaster strikes, time is critical. That’s why our team of licensed restoration specialists at 5 Star Restoration works tirelessly to arrive as quickly as possible. The moment you call, we respond immediately and prioritize getting to your property fast. Confident in our expertise and commitment, we proudly offer a 45-minute emergency response time guarantee. You can trust our licensed restoration specialists to be there when you need reliable, compassionate support during life’s most challenging moments.

When any of these events occur, it can be a good idea to contact your insurance company. If you have property insurance – home insurance or business insurance – the policy may cover some damage from a storm, fire, or other event in which an accidental or unavoidable occurrence created the damage. Not all cases are covered by insurance.

However, 5 Star Restoration Specialists works with you and your insurance company to handle any claims necessary. Our team is happy to provide a full assessment of the damage to your property. We can create a quote for your insurer to approve. And, we work alongside your insurance company to ensure the work is done properly and according to their standards. This helps ensure your coverage reduces any out-of-pocket expenses you have.

If you do not have insurance coverage, that’s okay. 5 Star Restoration Specialists offers competitive prices. We work closely with you to provide you with just the services you need, minimizing any risk that you will overpay for the care you need.

  • What is your service area?

We provide a wide range of restoration services in and around the Lake County area. Our services are always customized to meet your needs. We can provide you with support in all areas, including the following.

  • Libertyville
  • Vernon Hills
  • Highland Park
  • Lake Bluff
  • Lake Forest
  • Grayslake
  • Gurnee
  • Glenview

Any time you have damage to your property, don’t risk it. Have a restoration specialist step into your home or business to ensure it is safe. Our team is well-trained to minimize any risks. And, we love helping consumers like you to restore their home to good working order. Here is what we recommend that you do right now.

  • Make sure everyone on your property is safe and out of any dangerous structure. Don’t walk through standing water. And, leave the property as soon as you can.
  • Call the police and fire department. They can turn off all electricity and gas to the property, limiting damage.
  • Call 5 Star Restoration Specialists. Our restoration specialists have a 45-minute emergency response guarantee. We’ll be there fast to help you.

For any type of restoration specialist in Waukegan, Illinois, Lake County, Illinois, or the surrounding counties, call 5 Star Restoration Specialists. Our team is happy to provide you with advice and guidance over the phone. And, we are sure to be there to provide our professional services to you in no time.

Flooding basements? Trouble with a broken water pipe? Our water damage restoration services are designed to help you quickly dry out your home or business. We offer water removal services to extract any standing water. We dry out the space, remove all damaged materials, and provide proper cleaning methods to minimize the risk of mold buildup. Our team can also help you with rebuilding and repairs after such losses. If mold is present, we offer full mold remediation services to get your home back to a safe level again.

As trusted licensed restoration specialists in our community, 5 Star Restoration Specialists are ready to handle a wide range of risks to your property. Few issues are as serious as mold, which can develop rapidly on surfaces that have been wet or even just damp for a short time. Because mold spreads so quickly, it requires proper and thorough treatment to protect your health and home. Our team offers comprehensive mold remediation using the latest tools and advanced techniques, ensuring your property is fully restored after any water damage.

A fire can create significant damage in just a matter of minutes. That is why our team provides fast, reliable, and complete cleanup after a fire occurs. This includes water damage removal, smoke and soot damage removal, and fire-damaged materials removal. We follow the same process of drying out the home, cleaning out all damaged materials, and minimizing the threat of mold buildup. In fires, smoke can be a key concern. This is why we also offer more comprehensive treatment options for your property. We help you restore your home or business to its pre-fire function in no time.

Wind is not often seen as a threat, but it can lead to complex problems and significant loss. A wind event, whether or not linked with water damage, can leave your building with significant damage. Our team handles the cleanup. This includes removing all aspects of debris from the property. It could be your roof or the tree in the backyard. We then work to clean and restore the functionality and the safety of the property. We can help you with most types of structural concerns, too.

Talk to a Waukegan Restoration Expert Today

Our team of licensed restoration specialists is ready when you are—call now to schedule your inspection or request immediate emergency service in Waukegan.